Contact Us

Have questions, feedback, or an embassy document specification update? We are here to help. Reach out to our dedicated communication channels below.

General Support & Feedback

For assistance with tools, reporting browser rendering issues, or suggesting new tools:

Email Support (support@iuschro.com) →

Privacy & Legal Compliance

For GDPR data rights, CCPA inquiries, or privacy policy questions:

Email Privacy Team (privacy@iuschro.com) →

Specification Updates / Embassy Corrections

Government immigration offices occasionally revise photo dimensions, digital upload KB restrictions, or background tone criteria. If you have confirmed information regarding an official rule change, please email us with:

The country and document type (e.g. "Germany Passport Photo" or "India e-Visa")
The exact updated requirement (pixel dimensions, mm size, or maximum KB limit)
A link to the official government embassy or consulate bulletin

Send corrections directly to support@iuschro.com with the subject line [Spec Update]. Our editorial team will verify and deploy the update promptly.

Support Response Commitment

We strive to answer all user inquiries within 24 to 48 business hours (Monday through Friday). Because our tools do not store your files or track your activity, please provide relevant details (such as your browser type and operating system) when reporting a technical issue.